A deposit is required when booking to secure your spot on one of our tailor-made tours or safaris. Once we receive your deposit, we will send you a confirmation email with all the relevant details of your trip, including the itinerary, inclusions, and payment schedule.
The remaining balance of your tour cost is due before the commencement of your trip. We offer various payment options, such as bank transfers, credit cards, or online payment platforms, to accommodate your preferences. Our team will guide you through the payment process and provide all necessary details.
We understand that plans may change, and unforeseen circumstances may arise. If you need to cancel your booking, please inform us in writing as soon as possible. Cancellation fees may apply, depending on the timing of your cancellation. Our cancellation and refund policy is designed to be fair and transparent, and we will work with you to find the best possible solution.
We strongly recommend obtaining comprehensive travel insurance that covers trip cancellation, medical emergencies, baggage loss, and other unforeseen incidents. Travel insurance ensures peace of mind throughout your journey and safeguards your investment.
While we strive to provide you with the exact itinerary as agreed upon, certain circumstances may necessitate changes to the program. We reserve the right to alter the itinerary, accommodations, or activities in case of unforeseen events, such as adverse weather conditions, road closures, or safety concerns. Rest assured that any changes will be communicated promptly, and we will do our best to provide suitable alternatives.
You must possess all necessary travel documents, including a valid passport, visa, and permits. We recommend checking the entry requirements for Tanzania well in advance and obtaining the necessary documents promptly.
Your well-being is of utmost importance to us. Before embarking on your journey, we advise consulting your healthcare professional for any necessary vaccinations or health precautions related to your travel to Tanzania.
By booking with Hiking Heroes , you agree to abide by these Booking Conditions. Our team is dedicated to making your Tanzanian adventure unforgettable, and we are committed to providing exceptional service, experiences, and memories. If you have any questions or require further clarification, please do not hesitate to contact our friendly team, who will be delighted to assist you.
We look forward to welcoming you on an incredible journey through Tanzania's extraordinary landscapes and rich cultural heritage.
Book your trip when it is perfectly designed and customized, just for you.
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